Privacy Policy

1. Introduction

Sebsan Counsel ("we", "us", "our") is committed to handling personal data responsibly and in accordance with applicable Thai law, including the Personal Data Protection Act B.E. 2562 (PDPA). This policy explains what data we collect, how we use it, how we protect it, and what rights you have regarding it.

We act as data controller for personal data collected through our website at sebsancouds.biz and through our professional engagements. Questions about this policy may be directed to [email protected].

2. Data We Collect

When you contact us or use our services, we may collect the following personal data:

• Name and contact details (email address, telephone number)
• Business or professional information where relevant to the matter
• Information shared in correspondence and during consultations
• Estate and family information relevant to the legal service requested
• Website usage data collected through cookies (see our Cookie Policy)

We do not request or store sensitive financial data such as bank account numbers unless directly required for a specific legal matter, and only with your explicit consent.

3. How and Why We Use Your Data

We process personal data for the following purposes:

• Service delivery: to provide the legal services you have engaged us for, including estate planning, probate, and dispute guidance.
• Communication: to respond to enquiries and keep you informed of progress on your matter.
• Legal compliance: to meet obligations under Thai law and applicable professional conduct rules.
• Website improvement: to understand how our website is used and improve it for visitors (analytics cookies, with consent).

Our legal basis for processing is primarily contractual necessity (for service delivery), compliance with legal obligations, and, where applicable, your consent (for cookies and marketing communications).

4. Data Retention

We retain client data for as long as necessary to fulfil the engagement and for a period of seven years thereafter, in line with standard professional retention requirements under Thai law. Website enquiry data from contacts who do not proceed to an engagement is retained for twelve months.

You may request deletion of your data at any time, subject to our legal and professional obligations to retain certain records.

5. Data Sharing

We do not sell, rent, or trade personal data. We may share data in the following limited circumstances:

• With courts, government agencies, or third parties as required by your matter or by law
• With professional colleagues in other jurisdictions where cross-border coordination is required and you have been informed
• With our technology service providers (website hosting, email) who process data on our behalf under appropriate data processing agreements

All sharing is done on a need-to-know basis and, where not required by law, only with your knowledge.

6. Data Protection Measures

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. These include:

• Encrypted email and file transfer for sensitive documents
• Access controls limiting data access to staff involved in the relevant matter
• Secure physical storage for paper records at our Bangkok office
• Regular review of data security procedures

In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify you and the relevant authority as required under the PDPA.

7. Cookies

Our website uses cookies to operate correctly and, with your consent, to collect analytics data. You can manage your cookie preferences at any time via our Cookie Policy page. Essential cookies required for the website to function are always active.

8. Your Rights

Under the Thai Personal Data Protection Act, you have the following rights regarding your personal data:

• Access: to request a copy of the personal data we hold about you
• Rectification: to request correction of inaccurate data
• Erasure: to request deletion of data, subject to legal retention obligations
• Portability: to receive data in a structured, commonly used format
• Objection: to object to certain types of processing
• Withdrawal of consent: where processing is based on consent, to withdraw it at any time

To exercise any of these rights, please write to us at [email protected]. We will respond within 30 days. If you believe your rights have not been respected, you may lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) of Thailand.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend that you review their privacy policies before sharing personal data.

10. Children's Privacy

Our services are directed at adults. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently done so, please contact us so we can remove it.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be noted on this page with an updated "last updated" date. We encourage you to review this policy periodically.

12. Contact

Sebsan Counsel
38/9 Rama IX Road, Huai Khwang, Bangkok 10310, Thailand
[email protected]